If your Android ordering device is frozen or unresponsive, please follow the steps below:
- Hold down the power button on the device to force it to Restart. You will be prompted to select Power Off or Restart after about 5 seconds.
- Unplug your device and test a different charger to ensure the phone is charging correctly and try rebooting the device again.
- If the issue still persists, please call our support line number as your device may need to be updated.
- Canada: 1-855-489-8772
- United States: 1-800-539-4410
- United Kingdom: +44-80-0011-9029
- Australia: +61-1300-146-524