On Menu Manager, there are 6 different preparation types to select from. It is important to take note of the prep times as this will affect food quality and pick-up/delivery times. Ensuring that food is made within the provided time frame will result in a better customer experience. If you’d like to request different preparation times for your menu, submit a request at https://partner.ritual.co/support.
Prep Required Food
Prep Required Foods are any items that require preparation, such as sandwiches, burritos, pad thai or ramen. When selecting this option, the default prep time is 15 minutes.
Ready Made Food are items such as grab n’ go items, bags of chips, baked goods or pastries. When selecting this option, the default prep time is 2 minutes.
Prep Required Drink
Prep Required Drinks are items such as lattes, milkshakes or bubble tea. When selecting this option, the default prep time is 5 minutes.
Ready Made Drinks are items such as bottled soda, canned pop, juices boxes or any sort of grab n’ go drink. When selecting this option, the default prep time is 2 minutes.
A note on alcohol-related items: Alcohol is only approved for certain regions. Partners interested in adding alcoholic items to their menu must reach out via Partner Portal to request alcoholic items to be added to their menus. Alcoholic items must be tagged as Prep Required Alcohol or Ready Made Alcohol on your menu. Visit Can I add alcohol items to my menu? for more information.
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