A shared menu is oftentimes created for partners with the same Admin user permissions (i.e. an owner with multiple locations or an owner who is part of franchising business arrangement) across multiple locations with similar menus.
Please note, at its initial release, Menu Manager will only be available to a limited number of merchants as we continue to improve its features. If you have been given access, you can find your Menu Manager by following the steps below:
- Log in to your Partner Portal account. Ensure you have Admin or Editor access.
- On the left side toolbar, under the Manage Store section, select Menu.
Note: At this time, if you are a franchisee where your menu is controlled by the franchisor, you will not be able to edit your menu.
When a change is made on a shared menu, the edit is reflected for all locations that are part of that shared menu. However, you can out-of-stock or discontinue items for specific store(s) on the merchant device. See What do I do if I’m out of stock or need to discontinue a menu item?
Please verify with the Partner Support team if you are on shared menus by submitting your request using the Partner Support form https://partner.ritual.co/support via Partner Portal. You can find this form by clicking on the Support tab once you log in.