My Digital Pickup Sign screen is black and the Digital Pickup Sign is plugged in and off

Note: If your Digital Pickup Sign unit is black, the screen will be black with a battery symbol in the middle. If your Digital Pick up Sign unit is white, the screen will just be black.

1. Press and hold the power button for 10-20 seconds to turn it back on.
2. Once turned on, confirm if there’s a triangle in the top left corner. If there is, the tablet is not connected to WiFi. To reconnect, skip to the WiFi Not Working section below.
3. If the problem persists, please contact our support line number:
   • • Canada: 1-855-489-8772
     • United States: 1-800-539-4410
     • United Kingdom: +44-80-0011-9029
     • Australia: +61-1300-146-524